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Program updates and integration
Adding new programs and operations to your existing processes.
General robot support
We provide expert support for programming, fault finding, new part integration and technical troubleshooting in your robot systems.
Scope of robot support
Support across everything from software to mechanics
We support you across all software, mechanical and electrical processes to keep your robot systems running without interruption.
Part changes
Adapting robot programs for new product or part changeovers.
Performance improvement
Optimizations to improve cycle time and quality.
Fault finding and intervention
Fast analysis of electrical and mechanical problems.
New line adaptation
Adapting robots to new production processes.
Technical consulting
Support on all operational matters related to robot systems.
Most common requests
Typical robot support requests
Our expert team provides solutions for software, mechanical, electrical or process-related needs.
- Changes to existing processes and parts
- Programming to improve cycle time and quality
- Fault finding and recovery
- Mechanical diagnosis and troubleshooting
- Adding new programs to an existing process
- Creating part programs for a new process
- Electrical diagnosis and troubleshooting
- Technical guidance on robot operation
Support models
The support model that suits you
We offer different support models depending on your needs and urgency.
- On-site interventionOur expert technician visits your facility and solves the problem on site.
- Remote connectionProgram and alarm review via secure remote access.
- Project-based supportNew product launch or line modification projects.
- Contract supportAnnual support with priority response and regular inspections.
Will changing my robot program stop production?
Usually only briefly: we prepare changes in advance using off-line programming and simulation wherever possible, and complete the on-site trial during a short planned stop.
How can cycle time be reduced?
Cycle time is reduced by analyzing robot paths, speed and acceleration parameters, wait times and signal flow, and eliminating unnecessary movements. In most cells, program optimization alone delivers significant gains.
How quickly do you respond to urgent breakdowns?
We respond to urgent requests the same day and, where possible, intervene first via remote connection. If a site visit is required, we schedule it as soon as possible.
Woirtech service
Keep your robots running
Tell us about your breakdown, maintenance, program change or training needs, and our service team will get back to you as soon as possible.
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